Assistant Manager/Stylist
On-siteEden Prairie, Minnesota, United States
Eden Prairie, Minnesota, United StatesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Assist the salon manager in setting expectations for the 5 Steps to Customer Care, leading by example during peak times and weekends, and coaching the team on the Stylist Job Description. Drive salon growth by monitoring results, solving operational issues like overages and missing invoices, and maintaining a safe, positive environment. Cultivate staff retention through mentoring and recruiting while ensuring the salon remains secure. Work 34+ floor hours weekly and five weekend days monthly, utilizing tools like Clip Notes® to track customer information.
Required Qualifications
- Current cosmetology, barber, or manager license per state/province regulations
- A flexible schedule, including weekends and evenings
- Commitment to living out the 5 Steps to Customer Care
- Stamina to cut hair for extended periods and deliver quality cuts in a fast-paced environment
- Strong listening skills to really understand what a customer wants
- A knack for resolving customer issues efficiently and effectively
- Comfort using a computer to track customer information
- Solid people-management skills — recruiting, training, developing, motivating, and retaining your team
- The ability to lead a team that's bought into company goals and values
- Confidence presenting both internally and externally
- Ability to read and speak English
- Peyton Company assistant salon managers are required to work 34+ floor hours a week and 5 weekend days a month
Desired Qualifications
- Great Clips experience preferred
- 3+ years of hair-cutting experience preferred
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