Assistant Manager/Stylist
On-siteWoodbury, Minnesota, United States
Job Summary
Set the tone by communicating expectations so every stylist delivers the 5 Steps to Customer Care, every time. Lead by example during peak times, including weekends, while coaching, developing, and mentoring your team to reinforce the Stylist Job Description. Drive salon growth by keeping a pulse on results and jumping in to solve problems like overages, shorts, or missing invoices. Cultivate a fun, positive environment and keep the salon safe and secure for staff and customers alike. Work 34+ floor hours weekly with 5 weekend days monthly; current cosmetology or barber license required with 3+ years of hair-cutting experience. Great Clips experience preferred.
Required Qualifications
- Current cosmetology, barber, or manager license per state/province regulations
- A flexible schedule, including weekends and evenings
- Commitment to living out the 5 Steps to Customer Care
- Stamina to cut hair for extended periods and deliver quality cuts in a fast-paced environment
- Strong listening skills to really understand what a customer wants
- A knack for resolving customer issues efficiently and effectively
- Comfort using a computer to track customer information
- Solid people-management skills — recruiting, training, developing, motivating, and retaining your team
- The ability to lead a team that's bought into company goals and values
- Confidence presenting both internally and externally
- Ability to read and speak English
- Peyton Company assistant salon managers are required to work 34+ floor hours a week and 5 weekend days a month
Desired Qualifications
- Great Clips experience preferred
- 3+ years of hair-cutting experience preferred
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