Assistant Manager
On-site · Rainbow City, Alabama, United States
Job Summary
Assist with leading and managing the drive-in’s operations and employees during an assigned shift. Train, manage, direct, coach, lead, and assign drive-in employees during shift; lead and manage drive-in operations during shift to provide an optimal guest experience; manage staffing levels during shift; perform opening and/or closing duties; handle and escalate guest and employee concerns; monitor and manage the drive-in’s food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service; assist with preparation and maintenance of drive-in records; comply with and enforce all company policies, procedures, and standards; ensure compliance with applicable laws; perform all station duties as necessary; perform regular cleaning and sanitation duties; maintain regular attendance; and perform other duties as assigned. Time/Shift expects minimum 30 hours per week including nights, weekends, and holidays.
Required Qualifications
- At least six months of restaurant management experience or one year of retail management experience
- Experience running a restaurant shift without supervision
- General restaurant or retail knowledge
- Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws)
- Knowledge of federal, state, and local health and safety laws and regulations
- Basic computer, math, and reading skills
- Effective verbal and written communication skills
- Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
- Regular attendance
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