Assistant Manager
On-site · Hannibal, Missouri, United States
Job Summary
Assistant Manager for drive-in operations who will lead and manage shift staff, train and supervise drive-in employees, and ensure efficient operation and guest satisfaction. Responsibilities include staffing the shift, opening/closing duties, escalating guest and employee issues, monitoring food, labor, paper, and inventory for cost-control and quality, maintaining records, enforcing company policies and standards, ensuring regulatory compliance, performing station duties across fountain, frozen, drive-thru and related tasks, and maintaining sanitation. Requires regular attendance, with minimum 30 hours per week including nights, weekends, and holidays; qualifications include restaurant or retail management experience, knowledge of labor and safety laws, strong communication, leadership, and problem-solving skills.
Required Qualifications
- At least six months of restaurant management experience or one year of retail management experience
- Experience running a restaurant shift without supervision
- Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
- Knowledge of federal, state, and local health and safety laws and regulations
- Basic computer, math, and reading skills
- Effective verbal and written communication skills
- Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
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