Assistant Manager Sidney, OH
On-site · Sidney, Ohio, United States
Job Summary
Assistant Manager at S&G in Sidney, OH serves as direct support of the Store Manager, ensuring efficient store operations, policy compliance, and asset controls while managing a team to maximize sales and customer satisfaction. Responsibilities include providing customer service leadership, enforcing company policies, maintaining a clean and organized store, developing staff leadership and productivity, responding to emergencies, executing merchandising and marketing programs, training, and ensuring accurate store reporting and performance appraisals. Must have high school diploma or GED, retail/customer service experience, supervisory background, completion of required training programs, strong communication, knowledge of retail operations, and ability to perform physical tasks and varying shifts.
Required Qualifications
- High School Diploma or GED
- Retail experience / Customer Service Experience Required
- Previous supervisory experience preferred
- Completion of the Assistant Store Manager Training program and other relevant Company required training programs and required certifications
- Good understanding of Company systems and technology
- Excellent communication skills and the ability to research and resolve issues
- Knowledge of retail business management practices
- Knowledge of all types of store transactions and related programs
- Knowledge of ways to handle customer and employee injuries, incidents and accidents
- Vehicle required to conduct price surveys
- Ability to occasionally lift of objects up to 50 pounds
- Ability to frequently lift objects up to 10 pounds
- Ability to rarely perform repeated climbing and fine hand manipulations
- Ability to occasionally perform repeated squatting/kneeling/stooping, twisting and pushing/pulling
- Ability to frequently perform repeated bending and reaching
- Ability to continuously perform repeated simple hand grasping
- Ability to work in intermittent temperature for short periods of time, e.g., outside at the pumps and in the cooler
- Ability to stand for an entire shift if/as required
- Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods
- Has necessary means to conduct area pricing surveys
- Exhibits strong leadership qualities and a desire to succeed
- Serves as coach to employees by modeling appropriate workplace behavior
- Interacts positively with employees by seeking input and providing appropriate feedback
- Seeks opportunities for employees to develop skills
- Identifies and attracts outgoing, customer focused individuals to build a customer driven workforce
- Understands, actively demonstrates and promotes the principles of the customer service initiatives
- Creates excitement around Company initiatives in order to drive sales goals
- Empowers employees to make non-personnel related decisions in absence of immediate Manager
- Fosters a work environment where good performance is recognized and rewarded
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