Assistant Manager- Service Experience- Magnolia Park Rack
$34,320–$50,440 year
On-siteGreenville, South Carolina, United States
Job Summary
Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customer experience. Assist the Service Experience Manager in coaching an interactive team of specialists to drive education efforts and ensure adoption of new behaviors and processes. Develop relationships with merchandising and store teams to lead change initiatives that promote customer-driven improvements. Assist with financial aspects and budgets to drive efficiencies and continuous improvement within the organization. Perform all Service Experience, Cash Room, and Communication procedures as applicable while protecting security and privacy of customer information through education, compliance, and issue disposition.
Required Qualifications
- A track record of successful results, for example, strong productivity and achievement of goals
- Strong organizational, delegation and follow-through skills
- Clear and effective written and verbal communication as well as strong interpersonal skills
- The ability to prioritize multiple tasks in a fast paced environment
- Proficiency in multiple operating systems such as, MS Windows, iOS and Android
- High school diploma, or equivalent (preferred)
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