Assistant Manager
On-site · Ontario, Ohio, United States
Job Summary
Assistant Manager at S&G provides customer service leadership for the store and team, enforces company policies, maintains clean and organized store appearance, focuses on customer satisfaction, develops leaders and staff, responds to emergencies, ensures merchandising/program execution and plan-o-grams, drives sales and educates staff on selling initiatives, monitors transactions for proper procedures, ensures foodservice products are fresh, prepares reports and performance appraisals in a timely manner, and applies familiarity with retail systems, pricing surveys, safety protocols, and training programs to support store operations and profitability.
Required Qualifications
- High School Diploma or GED
- Retail experience / Customer Service Experience Required
- Previous supervisory experience preferred
- Completion of the Assistant Store Manager Training program and other relevant Company required training programs and required certifications
- Good understanding of Company systems and technology
- Excellent communication skills and the ability to research and resolve issues
- Knowledge of retail business management practices
- Knowledge of all types of store transactions and related programs
- Knowledge of ways to handle customer and employee injuries, incidents and accidents
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