Assistant Manager - Room Operations

Manage Rooms Operations activities by opening and closing Front Desk and Housekeeping shifts, reviewing critical room reports, and operating department equipment. Ensure employees have proper supplies, schedule staff to business demands, and track attendance while communicating performance expectations. Supervise same-day selling procedures, verify room rates, and manage controllable expenses to achieve budgeted goals. Assist in investigating accidents, utilizing guest tracking systems, and handling guest complaints to maintain satisfaction. Comply with loss prevention policies and utilize night audit procedures to support overall property financial objectives.