Assistant Manager - Room Operations - Club Lounge

Open and close Front Desk shifts, run room operations reports, and ensure completion of assigned checklists across Housekeeping, Recreation, Laundry, and Guest Services. Operate department equipment, verify room rates, and supervise same-day selling procedures to maximize occupancy and revenue. Schedule employees, track attendance, and manage controllable expenses to achieve budgeted goals. Investigate accidents, track guest preferences, and handle guest complaints while maintaining cleanliness standards. Communicate performance expectations and ensure compliance with loss prevention policies.