Assistant Manager, Retail & Production
On-siteKnoxville, Tennessee, United States
Job Summary
Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork. Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members. Maintain knowledge of products and current promotions while assisting with in-shop accounting functions, including cash handling, financial reporting, inventory control, and depositing revenues. Ensure equipment and resources are operational for team member use, including production, POS, retail, drive-thru, and processing equipment. Maintain a high level of shop sanitation and cleanliness and provide exceptional customer service to guests. This role supports shop operations and fosters a culture of teamwork with a long-term objective to develop skills for a General Manager position. The position requires five years of food service or retail experience, two years of management experience, and authorization to work in the US without sponsorship.
Required Qualifications
- High school diploma or equivalent
- Five (5) years of experience in a job involving food service or retail industry
- At least 2 years of management experience
- Must be 18 years of age or over
- Effective communication skills, both written and verbal
- Travel Requirements: 0-10%
- Must be authorized to work in the US without sponsorship
Desired Qualifications
- Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality
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