Assistant Manager, Retail & Production
On-siteColumbia, South Carolina, United States
Job Summary
Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork. Assist the General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members. Maintain knowledge of products and current promotions while assisting with in-shop accounting functions, including cash handling, financial reporting, counting, deposits, and inventory control. Ensure equipment and resources are operational for team member use and maintain a high level of shop sanitation and cleanliness. Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed and loved.
Required Qualifications
- High school diploma or equivalent
- Five (5) years of experience in a job involving food service or retail industry
- At least 2 years of management experience
- Must be 18 years of age or over
- Effective communication skills, both written and verbal
- Travel Requirements: 0-10%
- Must be authorized to work in the US without sponsorship
- Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
- Exposure to internal and external environmental conditions
- Shop – fluctuating temperatures and noise levels
- Exposure to known allergens including but not limited to nuts
- Non-air-conditioned production
- Noise of a production and/or processing area
Desired Qualifications
- Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality
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