Assistant Manager
On-siteGreeneville, Tennessee, United States
Job Summary
Oversee front desk personnel and front-of-house operations to ensure effective daily activities, while managing club metrics, inventory, and sales numbers to improve performance. Conduct initial phone interviews for front desk and fitness instructors, mentor employees through training and performance assessments, and coordinate disciplinary actions with management. Maintain a clean, well-maintained club by supervising cleaning duties for front desk staff and overnight employees, ensuring team members adhere to punctuality, dress code, and company standards. Assist in club audits and cover shifts for call-outs or vacancies to support flexible coverage needs.
Required Qualifications
- High School Diploma Or Equivalent
- 6 month Supervisor or Manager experience in a restaurant or retail environment in a high volume atmosphere
- 1 year Supervisor or Manager experience
- Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel)
- Ability to talk and hear
- Ability to sit
- Ability to stand
- Ability to use their hands and fingers to handle or feel
- Ability to walk
- Ability to reach with arms and hands
- Ability to climb or balance
- Ability to stoop, kneel, crouch or crawl
- Ability to frequently lift and move up to 50 pounds
- Ability to occasionally lift and move objects up to 75 pounds
- Comfortable working a flexible rotating schedule
- Basic computer, math, and communication skills
- Solid supervisory, diplomacy and listening skills
- Strong problem resolution skills
Desired Qualifications
- Associates degree
- 1 year Supervisor or Manager experience preferred
- Superior customer service skills, preferably in the fitness industry
- Bi-lingual
- Open or Flexible availability is a plus
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