Assistant Manager Parking Operations
$75,000–$75,000 year
On-siteSan Diego, California, United States
Job Summary
Supervise and manage all frontline associates, including supervisors, cashiers, valets, attendants, and maintenance personnel on a daily basis. Handle customer complaints and day-to-day operational issues while acting as the liaison between customers, staff, and management. Assist in training cashiers, valets, and shuttle drivers, provide continuous customer service training, and assist the office manager with administrative duties. Patrol and monitor safety and cleanliness of the parking garage, process cash receipts, compile bank deposits, review work schedules, and reconcile time cards for payroll. Ensure compliance with company policies and fill in for front-line associates or Account Managers during absences or on weekends.
Required Qualifications
- management experience in the Parking, Customer Service, and/or Hospitality Industries
- progressive supervisory experience with front-line team oversight
- flexible schedule meaning that the position may require working weekends and holidays
- impeccable conversational and written communication skills
- exceptional way with people
- extraordinary results
- self-sufficient
- resourceful
- decisive
- trustworthy
- loyal
- dependable
- organized
- honest
- thoughtful
- motivated individual willing to take on new challenges
- E-Verify participation
Desired Qualifications
- previous parking industry experience
- hospitality focus
- Some experience with scheduling and payroll
- Bachelor's degree with a concentration in business
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