Assistant Manager - Optical
On-siteFort Wayne, Indiana, United States
Job Summary
Monitor and achieve profit, sales, and performance goals by reviewing the P&L. Optimize and oversee the eyeglass department to ensure efficiency and compliance with company policies. Convey a commitment to outstanding customer service while ensuring quality standards are met through remake reviews and policy enforcement. Supervise and motivate Opticians and CL Sales associates to exceed performance standards and complete day-to-day functions. Communicate with General Managers, District Managers, and Corporate Office to provide store reporting as required. Ensure store promotions, advertising, and visual merchandising are in place. Assist with forecasting staffing needs, recruiting, and retaining high-caliber staff.
Required Qualifications
- Optical sales experience
- Sound understanding of store operations and standards for success
- Strong communication skills (both oral and written) for effective management of teams
- Exceptional customer service skills
- Strong organizational skills for planning work and continuously monitoring progress towards goals
- Ability to analyze, create, and understand financial reports
- Demonstrated ability to analyze and solve problems of varied scope
Desired Qualifications
- Supervising experience is preferred
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