Assistant Manager - Optical
On-siteLivonia, Michigan, United States
Job Summary
Monitor and achieve profit, sales, and performance goals by reviewing the P&L and optimizing the eyeglass department for efficiency and policy compliance. Convey a commitment to outstanding customer service while supervising Opticians, CL Sales associates, and Receptionists to ensure timely completion of daily functions. Ensure quality standards are met by reviewing remakes and enforcing policies, then communicate with General Managers and District Managers to provide required store reporting. Assist with forecasting staffing needs, recruiting, and retaining high-caliber staff while motivating associates to exceed performance standards.
Required Qualifications
- Optical sales experience
- Sound understanding of store operations and standards for success
- Strong communication skills (both oral and written) for effective management of teams
- Exceptional customer service skills
- Strong organizational skills for planning work and continuously monitoring progress towards goals
- Ability to analyze, create, and understand financial reports
- Demonstrated ability to analyze and solve problems of varied scope
Desired Qualifications
- Supervising experience is preferred
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