Assistant Manager - Optical
$36,608,000–$45,697,600 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Monitor and achieve profit, sales, and performance goals by reviewing the P&L and optimizing the eyeglass department for efficiency and policy compliance. Convey a commitment to outstanding customer service while supervising and motivating Opticians, CL Sales associates, and receptionists to ensure timely completion of daily functions. Ensure quality standards are met by reviewing remakes and enforcing policies, then communicate with leadership to provide required store reporting. Oversee store promotions, advertising, and visual merchandising to keep associates and doctors informed. Assist with forecasting staffing needs, recruiting, and retaining a high-caliber team while motivating associates to exceed performance standards.
Required Qualifications
- Optical sales experience
- Sound understanding of store operations and standards for success
- Strong communication skills (both oral and written) for effective management of teams
- Exceptional customer service skills
- Strong organizational skills for planning work and continuously monitoring progress towards goals
- Ability to analyze, create, and understand financial reports
- Demonstrated ability to analyze and solve problems of varied scope
Desired Qualifications
- Supervising experience is preferred
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