Assistant Manager of Activities

Hire, train, and coach assigned team members while developing performance plans and actively coaching staff to deliver branded guest engagement. Analyze staffing, performance targets, and resources to achieve results, managing department engagement plans and succession planning. Demonstrate Brandhearted leadership by using guest feedback to build relationships and drive continuous improvement in guest satisfaction, ensuring special needs and VIP requests are fulfilled. Execute pre-defined activities and entertainment strategies to maintain safe, secure environments compliant with regulatory requirements. Manage departmental budgets and allocate resources to meet financial goals while operating successfully within budgetary guidelines. Partner with third-party vendors to maintain contracts and performance standards.