Assistant Manager - Newport News
On-siteNewport News, Virginia, United States
Job Summary
Oversee club operations and staff when the General Manager is unavailable, managing up to 20 Team Players and leading regularly scheduled team meetings. Assist with planning member attraction strategies, hiring processes, and onboarding while counseling performance and addressing infractions. Conduct daily inspections, enter maintenance work orders, and audit paperwork to ensure facility standards and clean atmospheres. Manage inventory, coordinate marketing activities, and create or verify club schedules and payroll. Maintain availability for operational questions and emergencies during peak seasons or sale expirations. Represent the company at community outreach events.
Required Qualifications
- At least 18 years of age
- HS diploma or equivalent
- CPR/AED certification
- Proven ability to lead, encourage, develop, and supervise the work of others
- Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements
- Demonstrated the ability, confidence, and leadership to manage a team
- Effective communication skills with internal and external customers
- Team oriented, motivated, and well organized
- Ability to think critically and evaluate solutions to problems proactively
- Ability to handle difficult situations and deal with sensitive and highly confidential information
- Basic understanding in Microsoft Excel and Word; DataTrak; Workday; Service Channel; and other related applications
- Must be available for weekend shifts
- Must be available for overnights
- Must be available to work outside of the established work schedule
- Must be available to work Sundays
- Must be available to work Mondays through Thursdays
- Must be available to work Fridays through Mondays
- Must be available for Peak Season/Sale Expirations
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