Assistant Manager Meadowhall (37.5 hours)

Job Summary

Required Qualifications

• •All applicants must have the right to live and work in the UK
• •Ability to deliver a 'customer first' experience
• •Ability to understand and analyse commercial reports
• •Ability to identify key performance behaviours and competencies within the team
• •Ability to build strong working relationships with support office departments
• •Strong communication skills
• •Strong prioritising and organisational skills
• •Ability to manage change
• •Flexibility to meet rapidly changing priorities and deadlines
• •Ability to delegate tasks and follow up effectively to ensure completion
• •Excellent organizational skills
• •Ability to coach and develop their team
• •Ability to lead and motivate a team
• •Ability to conduct thorough floor walks and provide constructive feedback
• •Ability to assume total accountability for store H&S
• •Ability to oversee and uphold company procedures
• •Ability to protect employees and customers against accidents and incidents
• •Ability to ensure the store is maintained in line with Company maintenance and Health & Safety standards
• •Ability to communicate all needs in a timely manner with the Regional Manager or Property Manager
• •Ability to understand and adhere to all Company loss prevention practices
• •Ability to identify innovative opportunities to maximise business
• •Ability to confidently analyse all available business reports
• •Ability to make brave decisions to drive commercial excellence
• •Ability to drive Treatment rooms/chairs bookings and maintain standards
• •Ability to stay ahead of current trends, brand specific, social media and have a sound knowledge of customer profile
• •Ability to keep up to date with external influence's I.e., media and local community
• •Ability to support recruitment and retain diverse teams
• •Ability to create an inclusive, welcoming and approachable environment for employees
• •Ability to confidently deliver feedback and manage performance in line with Company processes
• •Ability to partner with Store Manager to deliver feedback and manage performance using the NHANCE platform
• •Ability to identify key in house ambassadors/specialists to drive results in specific areas
• •Ability to ensure team members are efficient on all operational tasks utilising best practise
• •Ability to drive action lead approach vs problem driven one
• •Ability to support with development of the store team, succession planning and future growth of the business
• •Ability to lead change and innovation supporting new ideas and initiatives
• •Ability to drive sales and provide a unique store experience
• •Ability to challenge and inspire the team to elevate every aspect of the store experience
• •Ability to coach and empower the store team to use their initiative
• •Ability to oversee all levels of customer service and operations
• •Ability to exhibit floor presence by leading by example
• •Ability to plan, organize, and execute projects by priority
• •Ability to demonstrate leadership to coach and motivate their team
• •Ability to understand and analyse commercial reports to drive business opportunities
• •Ability to identify key performance behaviours and competencies within the team
• •Ability to build strong working relationships with support office departments
• •Values honesty and integrity in working relationships
• •Ability to manage change
• •Flexibility to meet rapidly changing priorities and deadlines
• •Ability to delegate tasks and follow up effectively to ensure completion