Assistant Manager
On-site · London, England, United Kingdom
Job Summary
Assist in managing daily restaurant operations at KFC in London, focusing on driving performance, training and motivating the crew, meeting KPIs, managing rosters and stock, ensuring smooth backend operations, and delivering exceptional guest experiences to convert first-time guests into regulars. Demonstrates leadership by example, supports building a strong, engaged team, and maintains efficient, compliant operations even in hectic periods. Welcomes diversity and supports an inclusive environment for colleagues and guests.
Required Qualifications
- Experience leading teams in a restaurant or hospitality setting
- Ability to train and coach staff
- Strong interpersonal and communication skills
- Ability to manage operations, rostering, stock, and compliance
- Customer-focused mindset with ability to improve guest experience
- Proven track record of achieving KPIs and performance targets
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