Assistant Manager
On-siteAtlanta, Georgia, United States
Job Summary
Lead retail store operations by supervising and training staff, managing customer interactions, and resolving complaints to ensure sales goals and efficiency. Oversee merchandise displays, purchase inventory based on trends, and organize product demonstrations to maximize appeal. Review staff performance, provide constructive feedback, and collaborate with team leads on achieving specific objectives. Write sales and customer reports to recommend improvements while maintaining strong communication with upper management. This role requires excellent time management, conflict resolution, and presentation skills within a diverse, inclusive environment focused on customer satisfaction.
Required Qualifications
- Strong communication and interpersonal skills
- Great customer service skills
- Presentation skills
- Knowledge of best visual and marketing display practices
- Conflict management skills
- Good time management skills
- In-depth knowledge of the store's merchandise
- Knowledge of the store's exact location
- Knowledge of the store's prices
- Ability to supervise and train staff
- Ability to review staff performance and offer constructive feedback
- Ability to collaborate with team leads on setting and achieving team-specific goals
- Ability to purchase inventory based on current trends, availability of new products and customer interest
- Ability to display merchandise to maximize purchasing appeal
- Ability to organize sales and product demonstrations
- Ability to write sales and customer reports and make recommendations for improvements
- Ability to interact with customers and resolve complaints or grievances
- Ability to stand
- Ability to walk
- Ability to squat
- Ability to lift
- Ability to bend
Desired Qualifications
- Previous experience within a photographic studio environment
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