Assistant Manager - Home Store Arden

Job Summary

Required Qualifications

• •High School Diploma/GED
• •Minimum of three years of retail experience
• •Supervisory experience
• •Some driving and loading of delivery and/or large vehicles
• •Must be 21 years old to operate a delivery and/or large vehicle
• •Valid driver's license and proof of automobile insurance
• •Knowledge of antiques and resale business
• •Knowledge of proper body mechanics
• •Proficient in MS Office: Outlook, Word, Excel, etc.
• •Excellent organization skills
• •Excellent customer service skills
• •Excellent interpersonal skills
• •Excellent attention to detail and accuracy
• •High level of integrity and dependability with a strong sense of urgency and results-orientation
• •Strong problem solving and creativity skills
• •Excellent written and oral communication skills
• •Basic data entry skills
• •Ability to motivate teams
• •Ability to use good judgment and ask for help when needed
• •Ability to work independently with minimum supervision
• •Ability to work under pressure to meet deadlines
• •Ability to coordinate and follow through on projects
• •Ability to take initiative and utilize innovative techniques
• •Ability to plan, prioritize and coordinate daily tasks
• •Ability to simultaneously manage several projects
• •Ability to work flexible hours, if needed
• •Ability to participate as a team player
• •Hand dexterity to include gripping, carrying, pushing & pulling
• •Fine finger movements to include writing & typing, frequently
• •Flexion/Extension of arms & wrists
• •Additional gross motor movements including bending, reaching, twisting, turning, crouching, squatting, & kneeling
• •Near & far visual acuity
• •Ability to hear, understand, & distinguish speech and other sounds
• •Prolonged standing & walking
• •Prolonged sitting, in excess of four hours per day
• •Ability to drive and/or transport self to and from work locations
• •Ascending or descending stairs & ramps
• •Ability to lift, carry, push & pull up to 100 pounds with the help of another person or equipment occasionally
• •Operating motor vehicles
• •Operating machinery and/or power tools
• •Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like
• •Occasionally experience environmental conditions including but not limited to: low or high temperatures, outdoor elements such as wind or precipitation, loud noises, small or enclosed spaces
• •Availability and potential to work in all retail locations
• •Arrives on time for scheduled shift
• •Wears photo identification at all times while on duty
• •Attends Home Store staff, volunteer and support meetings
• •Understands and implements Home Store policies and procedures
• •Provides excellent customer service and maintains a positive attitude
• •Ability to effectively lead and coach others
• •Ability to effectively manage and supervise paid staff and volunteers
• •Ability to effectively open and close the store following defined procedures
• •Ability to effectively handle operational tasks such as counting out register daily, making up the bank deposit and completing daily banking and financial spreadsheets
• •Ability to effectively assure reasonable pricing of donations by researching pricing on antiques and collectables
• •Ability to effectively receive donations from public, collect information, and provide receipts as requested
• •Ability to effectively maintain proper store inventory by sorting, pricing and stocking donations to the sales floor appropriately and according to display themes
• •Ability to effectively touch up or repair donations for higher sales value
• •Ability to effectively create inviting store environment (neat, clean and organized)
• •Ability to effectively communicate information in a timely manner to store staff and volunteers and Retail Director
• •Ability to effectively build relationships in our service areas to promote the store in order to increase donations and sales
• •Ability to effectively work closely with the volunteer department to obtain new volunteers and to retain current volunteer base
• •Ability to effectively assist the Retail Director/General Manager and Operations Manager to oversee the daily operation of Four Seasons Hospice Home Store
• •Ability to effectively assist Operations Manager in overseeing the day-to-day operations of the Home Store
• •Ability to effectively provide a welcoming clean environment which reflects the Four Seasons brand by vacuuming, dusting and cleaning furniture, shelves, merchandise and other items on the sales floor
• •Ability to effectively Be an ambassador of Four Seasons with all Home Store customers and donors
• •Ability to effectively Maintain confidentiality and adhere to the Four Seasons values and commitment to co-workers