Assistant Manager
$37,440–$41,600 year
On-siteHollywood, Florida, United States
Hollywood, Florida, United StatesOn-sitePart Time$37,440–$41,600 year
Part Time
Job Summary
Support membership sales, conversion, and retention by coaching associates on objection handling and closing while managing front desk operations during peak hours. Assist with appointment booking, confirmations, cancellations, and cash handling to maintain daily goals and front desk standards. Help maintain provider schedule productivity, support hiring and onboarding, and resolve guest concerns professionally. Keep the spa clean, organized, and brand-compliant while leading by example with urgency and accountability. Available for evenings, weekends, and peak periods.
Required Qualifications
- Minimum of 2 years of sales, customer service, front desk, retail, hospitality, or leadership experience
- Experience in a membership-based business
- Comfortable selling memberships and coaching others to sell
- Strong communication, organization, and follow-through
- Professional, dependable, and punctual
- Comfortable using reports, booking software, and point-of-sale systems
- Available based on spa needs, including evenings, weekends, peak appointment periods, and some holidays
- Leadership presence during busy times
Desired Qualifications
- 2 years of sales, customer service, front desk, retail, hospitality, or leadership experience
- Experience in a membership-based business
- Comfortable selling memberships and coaching others to sell
- Strong communication, organization, and follow-through
- Professional, dependable, and punctual
- Comfortable using reports, booking software, and point-of-sale systems
- Zenoti experience
- Bilingual English and Spanish
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