Assistant Manager - Green Hills
On-siteNashville, Tennessee, United States
Nashville, Tennessee, United StatesOn-siteFull TimeRetailLarge
Full TimeLargeRetail
Job Summary
Lead client experience and drive sales by meeting individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT, and Client Data Capture. Manage store operations by assisting the Store Manager with recruiting, scheduling, timecards, payroll, and maintaining Tumi University Training. Develop team members through consistent roleplay, coaching, and quarterly goalsetting while enforcing visual merchandising guidelines and client service standards. Demonstrate strategic thinking, ethical conduct, and the ability to deescalate situations within the luxury travel and fashion markets.
Required Qualifications
- Strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets
- Good sense of initiative
- Ability to plan and prioritize
- Strategic thinking
- Ability to take pride in work and strive for excellence
- Ability to take responsibility for performance
- Ability to complete all assigned tasks and meet deadlines
- Openness to new ideas and concepts
- Ability to quickly learn and apply to the job
- Ability to clearly articulate strengths, goals and opportunities
- Critical thinking capabilities
- Solution oriented mindset
- Ability to create a 360-degree coaching culture
- Openness to feedback from supervisors, peers and team
- Strong written and verbal skills
- Ability to adapt communication skills upwards, laterally and to their team
- Ability to demonstrate ethical conduct when completing job duties
- Ability to promote the organization's goals and adapt flexibly to change
- Ability to remain calm and deescalate situations
- Ability to collaborate effectively with team
- Ability to assist the Store Manager with managing the store schedule and timecards and payroll
- Ability to maintain Tumi University Training
- Ability to adhere to all company policies and procedures
- Ability to ensure the store follows the visual guidelines and directives
- Ability to enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies
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