Assistant Manager
$42,640–$52,000 year
On-siteCrystal Lake, Illinois, United States
Job Summary
Manage all aspects of the retail operation by standing in for the Store Manager across sales, donation, textiles, and wares functions. Merchandise the store through signage and displays, conduct inventory, and oversee flow and stock for donated, new, and seasonal goods. Support financial goals including sales growth and average sales, while training associates and providing performance feedback to the Store Manager. Lead safety initiatives by chairing the Safety Committee, conducting training, and maintaining a clean environment. Process payroll, complete reporting, and communicate with HR, Finance, and other departments. Work a flexible schedule balancing nights and weekends, with shifts between customer-facing duties and warehouse responsibilities involving lifting up to 80 pounds.
Required Qualifications
- Familiarity with retail concepts, practices, and procedures
- Ability to provide oversight to location and employees
- Previous supervisory experience
- Ability to make fast and accurate decisions in all aspects of daily operations
- Ability to effectively and respectfully communicate with customers (internal and external)
- Ability to set objectives and goals; break down work into process steps; measure performance against goals; evaluate results
- Ability to effectively prioritize multiple issues/tasks
- Sense of urgency in addressing customer needs
- Demonstrates high ethical practices with exceptional decision-making abilities
- Ability to follow instructions and work independently
- Ability to follow all safety rules
- Must be proficient in computer skills including internet operations, Microsoft Word, Excel, and Outlook
- Ability to travel to bank on a regular schedule
- Driver's license
- Proof of auto insurance
Desired Qualifications
- Previous supervisory experience preferred
- Ability to travel to bank on a regular schedule
- Driver's license and proof of auto insurance preferred
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