Assistant Manager - FT-8041
On-siteRapid City, South Dakota, United States
Job Summary
Support the Store Manager in supervising daily operations, stepping in to lead the location during absences. Coach, train, and motivate technicians and service advisors to deliver consistent, high-quality service while managing opening/closing procedures, cash handling, and point-of-sale transactions. Assist with scheduling team members to ensure proper coverage during peak hours and busy seasons, and help onboard new hires on service procedures and customer service standards. Greet customers, explain services, and resolve concerns promptly, ensuring the shop remains clean, organized, and compliant with safety protocols. Track daily sales and productivity metrics to help the team stay focused on store goals.
Required Qualifications
- 1+ years of experience in a retail, automotive service, or customer-facing leadership role
- Strong communication and interpersonal skills, with the ability to lead and motivate a team
- Comfortable working in a fast-paced, hands-on environment that includes time in the service bay
- Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems
- Valid driver's license with a clean driving record
- Ability to stand for extended periods and lift up to [50] lbs as needed
- Availability to work flexible hours, including weekends and some holidays
- High school diploma or equivalent required
Desired Qualifications
- Prior experience in quick-lube, automotive service, or a related industry
- Basic knowledge of automotive maintenance services (oil changes, fluid checks, filters, etc.)
- Experience supervising or training team members in a retail or service environment
- ASE certification(s) or willingness to obtain certifications as required by brand standards
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