Assistant Manager - FT-8023
On-siteFraser, Michigan, United States
Job Summary
Support the Store Manager in supervising daily operations, including leading the location during absences and stepping in for hands-on tasks in the service bay, front counter, and back office. Coach, train, and motivate technicians and service advisors while assisting with scheduling, onboarding, and maintaining inventory levels. Greet customers, explain services, and resolve concerns professionally to ensure a fast, friendly, and high-quality experience. Monitor daily sales, productivity, and key performance metrics to help the team stay focused on store goals. Ensure the shop remains clean, organized, and compliant with safety protocols and manufacturer standards.
Required Qualifications
- 1+ years of experience in a retail, automotive service, or customer-facing leadership role
- Strong communication and interpersonal skills, with the ability to lead and motivate a team
- Comfortable working in a fast-paced, hands-on environment that includes time in the service bay
- Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems
- Valid driver's license with a clean driving record
- Ability to stand for extended periods and lift up to [50] lbs as needed
- Availability to work flexible hours, including weekends and some holidays
- High school diploma or equivalent required
Desired Qualifications
- Prior experience in quick-lube, automotive service, or a related industry
- Basic knowledge of automotive maintenance services (oil changes, fluid checks, filters, etc.)
- Experience supervising or training team members in a retail or service environment
- ASE certification(s) or willingness to obtain certifications as required by brand standards
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