Assistant Manager - Front Office

Open and close Front Desk shifts, oversee Housekeeping and Laundry operations, and review critical room reports to maintain cleanliness standards and guest satisfaction. Supervise same-day selling procedures to maximize occupancy, verify room rates, and manage controllable expenses against budgeted goals. Schedule employees based on business demands, track attendance, and handle guest complaints while ensuring compliance with loss prevention policies. Investigate employee and guest accidents and utilize the guest information tracking system to recognize repeat guests.