Assistant Manager-Front End
On-siteMontgomery, Alabama, United States
Job Summary
Oversee daily front-end operations by scheduling staff for efficient customer service, managing ordering, stocking, and merchandising, and maintaining safety, cleanliness, and supply levels across the front-end, bathrooms, and parking lot. Resolve customer service issues and complaints while leading the store in corporate programs and policies. Partner with store management to recommend discipline or termination for employees. Assist with weekly workbooks and paperwork, continuously train staff on cash office procedures, and ensure all front-end supplies and ice are fully stocked. Requires high school diploma, one year of retail experience, and ability to lift 50 pounds.
Required Qualifications
- Exceptional customer service and managerial skills
- Excellent verbal and written communication skills
- Excellent organizational and time-management skills
- Ability to prioritize tasks and to delegate them when appropriate
- High School Diploma or Equivalent
- At least one year of experience in a retail environment, preferably in customer service, with increasing levels of responsibility
- Must be able to lift up to 50 pounds at times
- Must be able to traverse and access all areas of the supermarket
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