Assistant Manager-Front End
On-sitePell City, Alabama, United States
Job Summary
Oversee daily front-end workflows, schedule staff for efficient customer service, and lead the store in corporate programs and policies. Manage customer service issues and complaints while recommending discipline or termination in partnership with store management. Continually train staff on cash office procedures, handle all ordering, stocking, and merchandising, and maintain safety, cleanliness, and attractiveness of the front-end, bathrooms, and parking lot. Ensure all front-end supplies and ice are fully stocked. Assist the store manager with weekly workbooks and assigned paperwork. Requires high school diploma, one year of retail experience, and ability to lift up to 50 pounds.
Required Qualifications
- Exceptional customer service and managerial skills
- Excellent verbal and written communication skills
- Excellent organizational and time-management skills
- Ability to prioritize tasks and to delegate them when appropriate
- High School Diploma or Equivalent
- At least one year of experience in a retail environment, preferably in customer service, with increasing levels of responsibility
- Must be able to lift up to 50 pounds at times
- Must be able to traverse and access all areas of the supermarket
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