Assistant Manager
$39,616–$39,616 year
On-siteLondon, England, United Kingdom
Job Summary
Oversee daily operations of the Oxford Street store, leading a team of Retail Managers and Sales Advisors while driving commercial success and store performance. Analyze key performance indicators to make informed decisions, manage stock packages with head office, and ensure wage controls and accurate store audits are met weekly. Develop and implement strategic plans to achieve departmental goals, run training sessions to upskill staff, and identify future talent for progression. Monitor sales targets, customer satisfaction, and operational efficiency to meet business objectives, supporting other stores as required.
Required Qualifications
- Minimum 4+ years' experience in premium or luxury fashion retail management, or within a similar high-end retail environment
- Proven leadership skills, with experience managing, motivating, and developing large teams, including supervisors and team leaders
- Strong customer service expertise, with a deep understanding of client expectations and an established local client network
- Demonstrated success in driving sales performance, achieving targets, and managing budgets and inventory
- Excellent product knowledge, including brands, fashion trends, materials, and market positioning
- Solid understanding of retail operations, including merchandising, stock control, and loss prevention
- Strong verbal and written communication skills, with the ability to build relationships across all areas of the business
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