Assistant Manager Food Service Operation
$46,200–$69,375 year
On-siteGreat Lakes, Illinois, United States
Great Lakes, Illinois, United StatesOn-siteFull Time$46,200–$69,375 yearLarge
Full TimeLarge
Job Summary
Oversee food service operations at assigned galleys, ensuring meals are properly prepared and served while maintaining sanitary dining areas, equipment, and utensils. Supervise and train a workforce of 20 to 100 employees, including temporary staff, by preparing daily assignments and conducting regular inspections throughout shifts. Implement organizational goals by evaluating data, reporting findings, and contributing to policy development and budget decisions regarding vendors and projects. Complete required documentation accurately and champion community engagement initiatives through volunteer opportunities and industry participation.
Required Qualifications
- Two years of college education or experience equivalency
- Minimum of 5 years' experience
- Must be able to pass the ServSafe test and maintain the qualification
- Must be capable of managing an hourly work force between 20 and 100 employees
- Must have own vehicle and a valid driver's license REAL ID
- Must have or be willing to obtain a REAL ID as a Navy requirement
- Must hold a U.S. Passport
- Must be able to lift 10 pounds regularly
- Must be able to lift 20 pounds frequently
- Must be able to lift 50 pounds occasionally
- Must have visual acuity greater than 20/200
- Must have peripheral vision greater than 20 degrees
Desired Qualifications
- Familiarity with Goodwill Great Lakes food service operations budget
- Experience providing input into spending decisions, particularly as pertains to vendors, systems, and projects
- Experience working on projects and initiatives that span 12 months to 2 years
- Experience implementing organization's goals and providing input into strategic goals
- Experience conducting research, evaluating data, and reporting on findings
- Experience supporting the development and implementation of policies, procedures, and programs
- Experience leading and developing talent by partnering with coworkers to advance their development
- Experience serving as a team member or subject matter expert for formal or department projects
- Experience contributing ideas and developing solutions while balancing project work and routine job responsibilities
- Experience engaging effectively in change and communicating appropriately with supervisors
- Experience following through on learning, skill building, and practice necessary to adapt to change
- Experience researching, analyzing, and evaluating situations and reporting on findings
- Experience solving advanced problems
- Advanced knowledge of professional principles and skills
- Comprehensive knowledge of principles, practices and procedures of particular field of specialization
- Championing Goodwill's community engagement initiatives
- Awareness of Goodwill's community partner organizational
- Participation in volunteer opportunities as pertains to role and interest
- Participation in industry/knowledge groups
- Independently anticipating and meeting customer needs
- Searching for ways to improve customer service
- Internalizing customer feedback and following up with customers to ensure problems are solved
- Providing innovative ideas to meet future customer needs
- Seeking out the diverse perspectives and talents of others
- Striving to work effectively with others who have different perspectives, backgrounds or styles
- Behaving with sensitivity towards differences in cultural norms, expectations, and ways of communicating
- Challenging stereotyping or offensive comments
- Sharing information and updates with others
- Ensuring clear, concise and professional communication through reports, documentation, written and other communications
- Listening with interest to what others have to say
- Demonstrating flexibility of responses to different situations through adapting to changing needs, conditions, priorities or opportunities
- Monitoring how well an approach is working to see if a change is needed
- Recognizing cues that suggest a change in approach or behavior is needed
- Demonstrating a strong drive to achieve meaningful results
- Driving tasks to successful completion and closure
- Setting high standards for own performance
- Showing determination in the face of obstacles and setbacks
- Taking responsibility and ownership for successes and failures in own work
- Monitoring progress of performance and changing approach accordingly
- Following through on commitments
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