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Relais ChâteauxPosted 1 month ago

Assistant Manager, Food & Beverage, Madisons

On-siteHighland, California, United States

Full TimeMid LevelEnterpriseHospitality

Job Summary

Oversee all F&B operations including meal set-up, outlet service, and staff supervision to achieve budgeted sales and labor costs. Manage inventory projects, payroll, and equipment records while developing department control procedures and training manuals. Inspect table settings, maintain bar policies, and coordinate housekeeping across restaurant and public areas. Ensure accurate purchasing, requisitioning, and guest service by liaising with the Restaurant Manager and handling last-minute changes. Work flexible shifts including nights, weekends, and holidays to support consistent service levels and resolve guest complaints effectively.

Required Qualifications

  • A degree in hospitality or business management
  • Previous supervisory experience
  • Knowledge of food and beverage operations and preparation
  • Excellent communication and guest relation skills in English
  • The ability to work well with a large group of people in a team environment
  • Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results
  • Must maintain composure and objectivity under pressure
  • Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests
  • Must have the ability to work a flexible schedule including nights, days, weekends and holidays

Desired Qualifications

  • A degree in hospitality or business management is desired
  • Previous supervisory experience is desired
  • Knowledge of food and beverage operations and preparation is desired

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