Assistant Manager East Toledo
On-site · Toledo, Ohio, United States
Job Summary
Assistant Manager at S&G serves as direct support to the store manager, ensuring the store operates efficiently and in compliance with laws and company policies. Responsibilities include providing customer service leadership for the store and team, enforcing policies, maintaining a clean and organized appearance, fostering customer-service-focused culture, developing leaders and retaining staff, responding to emergencies, executing merchandising and marketing programs (including plan-o-gram integrity and sign placement), maximizing sales and educating staff on selling initiatives, monitoring transactions, maintaining fresh foodservice products, and ensuring timely completion of store reports and performance appraisals. Requires high school diploma or GED, retail/customer service experience, supervisory experience preferred, completion of required training programs, strong communication, and knowledge of retail operations and safety.
Required Qualifications
- High School Diploma or GED
- Retail experience / Customer Service Experience Required
- Previous supervisory experience preferred
- Completion of the Assistant Store Manager Training program and other relevant Company required training programs and required certifications
- Good understanding of Company systems and technology
- Excellent communication skills and the ability to research and resolve issues
- Knowledge of retail business management practices
- Knowledge of all types of store transactions and related programs
- Knowledge of ways to handle customer and employee injuries, incidents and accidents
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