Assistant Manager
On-site · Mason, Ohio, United States
Job Summary
Assistant Manager at Dairy Queen (DQ) franchisee in Mason, OH. Manages operation during scheduled shifts, training, customer service, inventory control, and P&L awareness while supporting the GM in implementing strategies to improve guest experience and store performance. Leads shift leads and crew through training and development, ensures food safety and sanitation standards, and helps drive sales through effective marketing and promotions. Requires 1-3 years of high-volume restaurant leadership, high school diploma or equivalent, ServSafe certification, and strong skills in coaching, operations, inventory, and customer service.
Required Qualifications
- High School diploma or equivalent
- ServSafe certification
- 1-3 years of high-volume restaurant leadership experience
- Strong knowledge of COGS and labor management
- Strong customer service and training skills
- Quality-focused leadership and team development
- Knowledge of food safety practices and sanitation standards
- Ability to manage inventory, scheduling, and cash control
- Experience in coaching and training staff
- Ability to analyze P&L implications and optimize labor
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