Assistant Manager Counter Lead
$30,894–$30,894 year
On-site · Milton Keynes, England, United Kingdom
Job Summary
Assistant Manager Counter Lead at Estée Lauder's Boots counter in Milton Keynes (12-month maternity cover). Responsibility includes driving sales turnover, delivering excellent consumer service, upholding brand standards, executing local marketing and events, leveraging digital channels, studying targets, managing refunds/complaints per guidelines, and maintaining product knowledge and visual merchandising to enhance the customer experience. Key skills include retail operations, customer service excellence, communication and organisation, understanding of promotions and discounts, H&S and auditable process adherence, stock management, and using reports to guide commercial decisions.
Required Qualifications
- Experience in a fast-paced retail and/or consumer facing environment
- Ability to drive self-development
- Commercial understanding and awareness of industry
- Effective communication, organisation and prioritisation skills
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