Assistant Manager, Client Development
$72,300–$72,300 year
On-siteNew York, United States
Job Summary
Coach and manage a diverse team while spending time on the selling floor to deliver an elevated client experience. Foster a positive working environment by encouraging diversity, mutual respect, and teamwork through frequent ongoing training on CHANEL savoir faire, product details, and service delivery. Represent the brand in the market by developing the client base through community involvement, partnerships with local high-profile businesses, and social or seasonal events. Ensure boutique image and operational standards are upheld to drive business results. Requires in-store presence with a flexible schedule including late nights, weekends, and holidays.
Required Qualifications
- Minimum 3 years of related experience
- Ability to lift 15 lb.
- A flexible schedule with the ability to work late nights, weekends, and some holidays
- Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results
Desired Qualifications
- Bachelor's degree (preferred)
- Foreign language skills are preferred but not required
- Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
- Curiosity and desire to learn and grow professionally within the world of CHANEL
- Ability to thrive in a team environment and work collaboratively
- Understanding of, and passion for client experience
- Excellent communication skills
- You are energized by: The history and heritage of The House of CHANEL
- People leadership and development
- Fostering a meaningful client experience centered around inclusion and connection
- Building collaborative partnerships and relationships
- Being comfortable in the middle of complexity and ambiguity
- Multi-tasking within projects in a dynamic, fast paced environment
- Creativity and innovation by testing, learning and taking new risks
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