Assistant Manager
On-site · Princess Anne, Maryland, United States
Job Summary
Oversees day-to-day shelter operations at Bethany House, including intake, screening, budgeting, record-keeping, and compliance for a 22-bed emergency homeless shelter serving families and individuals in Princess Anne, MD. Manages occupancy and room assignments, develops procedures to ensure compliant and efficient shelter operation, coordinates access to meals, hygiene facilities, healthcare, housing assistance, employment and social services, ensures a clean and safe facility, and develops individualized service plans to address client needs and goals. Requires a Bachelor’s degree in Social Services or related field with three years of program management experience including staff supervision; budget management skills; strong leadership, communication, and time-management abilities; proficiency with Microsoft Office 365 (Word, Excel, database management, email); ability to interpret complex rules and regulations; valid driver’s license; willingness to undergo criminal background check and drug screening; and alignment with Catholic Charities’ mission and values.
Required Qualifications
- Bachelor’s degree in Social Services, Human Services, or related field
- three years of program management experience including staff supervision
- experience with fiscal management practices including creating and managing a budget
- leadership ability and effective communication skills
- ability to manage time effectively
- familiarity with Microsoft Office/365 (Word, Excel, database management, and email applications)
- ability to interpret and apply complex rules and regulations
- ability to motivate employees to work as a team
- valid driver’s license and insurable driving record
- ability to safeguard access to confidential information and data
- ability to build trust with individuals from diverse backgrounds
- willingness to consent to criminal background check and drug screening
- commitment to mission and values of Catholic Charities of the Diocese of Wilmington
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