Assistant Manager - Castle Rock
On-siteCastle Rock, Colorado, United States
Job Summary
Lead sales performance by meeting and exceeding individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT, and Client Data Capture. Manage store operations by assisting with scheduling, timecards, and payroll while ensuring visual merchandising aligns with brand directives. Drive team development through coaching, roleplay, and quarterly goalsetting to build a high-caliber bench strength. Foster client relationships by executing event strategies and maintaining ethical conduct to reflect the luxury travel ethos. Participate in recruiting and networking to ensure hiring of top-tier team members.
Required Qualifications
- Strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets
- Good sense of initiative
- Ability to plan and prioritize
- Strategic thinking
- Ability to champion change
- Ability to take pride in work
- Ability to strive for excellence
- Ability to take responsibility for performance
- Ability to complete all assigned tasks
- Ability to meet deadlines
- Ability to demonstrate openness to new ideas and concepts
- Ability to quickly learn and apply to the job
- Ability to clearly articulate strengths, goals and opportunities
- Critical thinking capabilities
- Solution oriented approach
- Ability to utilize company tools to create a 360-degree coaching culture
- Openness to feedback from supervisors, peers and team
- Strong written and verbal skills
- Ability to adapt communication skills upwards, laterally and to their team
- Ability to demonstrate ethical conduct
- Ability to promote the organization's goals
- Ability to adapt flexibly to change
- Ability to remain calm and deescalate situations
- Ability to collaborate effectively with team
- Ability to assist the Store Manager with managing the store schedule and timecards and payroll
- Ability to maintain Tumi University Training
- Ability to adhere to all company policies and procedures
- Ability to ensure the store follows the visual guidelines and directives
- Ability to enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies
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