Assistant Manager, Branch
$4,587,492–$6,881,212 year
On-siteSanta Ana, California, United States
Job Summary
Assist the department manager in branch operations supervision, ensuring prompt, high-quality service to Members. Provide consultative services on credit union products, resolve escalated inquiries at first point of contact, and act as a resource for staff on policies. Perform approvals for daily transactions including checks, cash verification, and loan reviews. Supervise team members through selection, training, performance appraisals, and scheduling, while conducting routine audits and GL reconciliations. Identify operational streamlining opportunities and ensure compliance with regulatory policies and Standard Operating Procedures. May act in the capacity of the Manager during absences.
Required Qualifications
- High School Diploma or GED
- Bachelor's Degree in a related field or equivalent years of experience
- 3-5 years of prior functional experience
- 1-3 years of prior management experience (i.e. management or lead role)
- Participation in the CA DMV pull program
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