Assistant Manager - Branch Operations (Sav-La-Mar)
On-siteJamaica, New York, United States
Job Summary
Monitor client feedback, balance Treasury Servicing and General Ledgers, and manage overall risk for expenses, cash, and privacy guidelines. Actively market bank products, ensure security equipment is functional, and verify outgoing items prior to dispatch. Train, coach, and mentor team members while managing performance appraisals and maintaining branch registers. Complete performance appraisals within stipulated timelines and perform assigned job-related duties. Apply Central Bank rules, Proceeds of Crime Act, and anti-money laundering policies to ensure compliance. Submit an application via Sagicor's career portal no later than August 21, 2026.
Required Qualifications
- First Degree in Management Studies, Accounting or Finance or a related discipline from a recognised tertiary institution
- Minimum five (5) years' experience at the supervisory level in Retail Banking
- Thorough knowledge of Branch Operations including Teller Operations, Client Service, Cash Management
- Knowledge of Central Bank rules and regulations governing Retail Banking
- Sound knowledge of computer software packages such as word processing and spreadsheet applications
- Thorough knowledge of Banks's Policies and Procedures
- In-depth knowledge of Proceeds of Crime Act (POCA), Anti-Money Laundering/Counter Financing of Terrorism/Proliferation Policies
- Great analytical and problem-solving skills
- Excellent communications skills – oral and written
- Excellent time management skills
- Ability to work in a fast-paced environment
- People Management Skills - Counseling, Coaching, Grievance/Disciplinary Handling
Desired Qualifications
- Formal training in leadership would be an asset
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