Assistant Manager, BPC
On-siteKuala Lumpur, Kuala Lumpur, Malaysia
Job Summary
Provide day-to-day BAU BPC support to Line of Business Users using SAP, ensuring solutions align with regional templates and architecture standards. Diagnose and troubleshoot incidents, manage assigned SNOW tickets to meet SLA targets, and execute configuration changes or fixes with vendor coordination. Develop Change Scope Analysis and documentation for change requests, coordinate unit testing, and manage deployment templates through production validation. Support end users in system usage, raise SAP proficiency, and deliver training while collaborating with stakeholders on moderate to complex operational scenarios. Participate in project activities focused on BPC technical activities including data extraction and package management.
Required Qualifications
- Bachelor's Degree in Information Systems or Accounting
- 5 to 8 years' relevant experience in regional solution / system support with SAP BPC focus across the APAC region
- At least 3 end to end project implementation experience in BPC
- Applied accounting / business knowledge in SAP BPC 10.0/ BPC 2021 system
- Proven business analysis experience with end-to-end Consolidations functions
- Good understanding of Budgeting and Forecasting processes
- Configuration experience with BPC (or comparable) consolidation tools
- Hands-on BPC functional, technical design and configuration
- SAP certification
- SLA familiarity and performance driven work culture
- Good communication
- Good problem solving and analytical skills
- Leadership qualities
- Able to work extended hours when necessary
- May require short term travel, standby and shift arrangements
Desired Qualifications
- At least 3 end to end project implementation experience in BPC will be added advantage
- Working knowledge of SAP BW
- Knowledge of the SAP FICO modules and ANAPLAN
- Strong VBA experience
- Excellent knowledge of MS Office Excel functions
- Positive collaboration with all stakeholders on BAU related matters
- Support end users in system usage and assist in raising overall SAP proficiency of the end user base and act as a GASC USC-Finance ambassador
- Provide training to end users
- Participate in project activities with mainly on BPC focus
- Support BPC technical activities such as data extraction, data manager package and package link, input and output templates
- Supporting Team Manager on work assignments as per required
- Ensure solutions are consistent with regional template
- Ensure regional solution architecture team is aligned
- Perform diagnosis / investigation / troubleshooting
- Perform configuration changes/ fixes or work closely with vendors where necessary to resolve incident
- Manage all assigned SNOW ticket pertaining to enquiries and incident and deliver according to SLA target
- Develop & update Change Scope Analysis (CSA) and documentation (i.e. Functional Specification Documentation (FSD))
- Perform configuration / code changes & Unit Test (including coordination with 3rd party where necessary)
- Prepare test scenarios & acceptance criteria
- Inform on readiness for Regression Test / Production deployment
- Prepare & submit Change Deployment Template
- Close ticket upon successful Production deployment OR Close ticket upon receiving successful-deployment-confirmation from Integration Manager
- Perform Post Deployment Validation
- Perform BAU activities as per defined in accordance with GASC USC-Finance operational policy (i.e. Complexity Matrix, Standard Operating Procedure) which are generally of moderate to complex scenarios
- A strong team player with a positive attitude
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