Assistant Manager
$3,588,000–$3,952,000 year
On-siteCarlsbad, New Mexico, United States
Job Summary
Oversee all restaurant operations by monitoring food and labor costs, protecting current sales volume, and aggressively increasing future revenue. Ensure customer satisfaction through diligent service, proper menu preparation, and immediate complaint resolution. Lead management staff and crew, enforce company policies and procedures, and maintain compliance with food safety laws and health codes. Manage inventory, create weekly work schedules, and handle recruiting, interviewing, and training new crew members. Secure cash deposits, document discrepancies, and assist the General Manager with product ordering and succession planning. Perform other duties as assigned, including stocking shelves, receiving deliveries, and housekeeping.
Required Qualifications
- High School Diploma
- one or more years of restaurant management experience
- associate's degree in related field
- college coursework in business management
- Ability to work at least 35+ hours per week, including varying evenings, weekends and holidays
- Ability to work on an on-call basis in emergencies
- Must be able to quickly become proficient on Blake's Lotaburger restaurant operations, General Policies & Procedures, Book 1 Store-Level Operations
- Must have expert understanding of health codes and procedures for handling raw meat and eggs
- Possess moderate level computer skills to include electronic mail, Point of Sale system, BOH reporting and the ability to generate product orders with Blake's Lotaburger's computer system
- Must possess strong teamwork and communication skills
- Ability to read/write/speak in English
- Ability to read, understand, apply and adhere to policies and procedures
- Must be able to pass a pre-employment background check, including a motor vehicles record search
- Must have a valid driver's license, reliable vehicle and auto insurance that meets or exceeds state minimum liability requirements
- Food Handler Certified
- ability to become ServSafe certified within 90 days
- Physical requirements include: lift up to 25 lbs. unassisted and 50 lbs. assisted, ability to stand and walk for prolonged periods of time; bend, stoop, climb and reach
- Ability to work in a warm/hot and at times, cold (walk-ins/freezers) environment
- Must be able to safely work with knives and other sharp objects, wearing any necessary protective equipment when needed
- Work well with others in a team environment, often sharing tasks and/or collaborating on solutions
- Work scheduled hours while physically present in the restaurant
- Weekly schedule should include varying evening and weekend shifts, in addition to some Holidays
- Ability to see and hear
- Ability to multitask and work under stressful conditions in a quick service restaurant environment, dealing with customers and other employees
- Tolerate a reasonable amount of work stress
- Ability to handle difficult and/or sensitive situations either with customers or other employees using tactful, appropriate and effective communication
Desired Qualifications
- Bilingual in Spanish/English
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