Assistant Manager - Alliance
On-siteFort Worth, Texas, United States
Fort Worth, Texas, United StatesOn-siteFull TimeHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Manage a team of up to 20 Team Players by planning member retention strategies, conducting hiring and onboarding, and coaching staff performance. Ensure compliance with company policies through daily club inspections, facility audits, and inventory management while supporting the GM with HRIS approvals, payroll, and scheduling. Monitor KPIs, resolve member issues, and lead team meetings to maintain a positive culture. Maintain availability for operational emergencies and peak season coverage. Assist in community outreach and represent the brand at events.
Required Qualifications
- Must be at least 18 years of age
- HS diploma or equivalent
- CPR/AED certification
- Proven ability to lead, encourage, develop, and supervise the work of others
- Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements
- Demonstrated the ability, confidence, and leadership to manage a team
- Effective communication skills with internal and external customers
- Must be team oriented, motivated, and well organized
- Ability to think critically and evaluate solutions to problems proactively
- Must have the ability to handle difficult situations and deal with sensitive and highly confidential information
- Basic understanding in Microsoft Excel and Word; DataTrak; Workday; Service Channel; and other related applications
- Must be available for weekend shifts
- Must be available for overnights
- Must be available to work outside of the established work schedule
- Must be available for employee events, trainings, and conferences
- Up to 5% travel
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