ASSISTANT MANAGER - ALEXANDRIA
$35,360–$43,680 year
On-site · Alexandria, Virginia, United States
Job Summary
GMIT role leading the front desk at Hand & Stone Spa in Alexandria, focusing on sales execution, guest experience, and operational excellence. You will coach and develop the front desk team, drive memberships, retail, gift card, and service sales goals, own daily front desk operations, ensure high-quality client interactions, and support daily operational execution for the Spa Leadership Team. This position prepares you for future leadership opportunities within the organization, with promotion timing based on performance and business needs.
Required Qualifications
- 1–3 years of leadership experience preferred
- Strong background in sales, customer service, or performance-driven environments
- Proven ability to lead, coach, or influence a team
- Strong communication and interpersonal skills
- High level of accountability and a solutions-oriented mindset
- Comfortable in a fast-paced, goal-driven environment
- Flexible availability including nights, weekends, and holidays
- Experience with booking systems (Zenoti or similar) a plus
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