Assistant Manager
On-siteLorne, Victoria, Australia
Lorne, Victoria, AustraliaOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Guide the hotel's day-to-day operations and lead the Front Office Team as a mentor, nurturing their growth in a supportive atmosphere. Collaborate with guests to find solutions for challenges, manage guest feedback, and swiftly resolve issues. Contribute to roster planning and preparation while coordinating team engagement across departments. Take the helm with expertise in Hotel Front Office Operations, leveraging strong communication skills and the ability to multitask under pressure. Embrace a flexible rotating schedule including nights, weekends, and public holidays.
Required Qualifications
- Demonstrated expertise in Hotel Front Office Operations
- Leadership roles as a Team Leader or Supervisor
Desired Qualifications
- Proficiency in using reservation and property management systems
- Masterful in the art of both the written and spoken communication
- Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays
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