Assistant Manager

Assistant Manager responsible for leading the Front Office Team and delivering exceptional guest experiences at Mantra Towers of Chevron in Surfers Paradise. Oversee day-to-day hotel operations, mentor front office staff, collaborate with guests to resolve issues, assist with roster planning, and maintain high energy and service levels across shifts including nights, weekends, and public holidays. Strong experience in Hotel Front Office Operations, proficiency with reservation and property management systems, excellent written and verbal communication, ability to multitask under pressure, and a flexible, guest-focused approach. Accor benefits and career development opportunities highlighted in the role.