Assistant Manager
On-siteLorne, Victoria, Australia
Job Summary
Orchestrate the Front Office Team's daily operations, guiding day-to-day hotel management while mentoring staff growth. Collaborate across departments to resolve guest challenges and manage feedback, contributing to roster planning and preparation. Lead team engagement with a focus on supportive skill-building and authentic communication. Requires expertise in Front Office Operations, proficiency in reservation systems, and ability to thrive under pressure with a flexible rotating schedule including nights, weekends, and public holidays. Live and work in Victoria's oldest guest house with onsite accommodation available.
Required Qualifications
- Demonstrated expertise in Hotel Front Office Operations
- Leadership roles as a Team Leader or Supervisor
Desired Qualifications
- Proficiency in using reservation and property management systems
- Ability to multitask and thrive under pressure
- Epic organisational and time management skills
- Masterful in the art of both the written and spoken communication
- Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays
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