Assistant Manager
On-siteLorne, Victoria, Australia
Lorne, Victoria, AustraliaOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Orchestrate Front Office Team operations, guiding daily hotel management and mentoring staff growth. Collaborate with guests to resolve challenges and coordinate roster planning while maintaining high team energy. Lead the team through shifts that include nights, weekends, and public holidays. This role supports Mantra Lorne's beachfront conference venue and guest experience standards.
Required Qualifications
- Demonstrated expertise in Hotel Front Office Operations
- Track record of assuming leadership roles as a Team Leader or Supervisor
- Ability to multitask and thrive under pressure
- Organisational and time management skills
- Masterful in the art of both the written and spoken communication
- Capability to embrace a flexible rotating schedule, including nights, weekends, and public holidays
Desired Qualifications
- Proficiency in using reservation and property management systems
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