Assistant Manager - 921 Howard
$59,155–$64,376 year
On-siteSan Francisco, California, United States
San Francisco, California, United StatesOn-siteFull Time$59,155–$64,376 year
Full Time
Job Summary
Conduct daily property operations, manage resident certifications, and oversee tenant relations for the 921 Howard property. Perform supervisory duties by supervising desk clerks, recruiting staff, and handling performance evaluations. Manage administrative tasks including lease records, rent collection, maintenance coordination, and compliance reporting. Assist the General Manager with special projects and ensure the office remains organized and professional. Maintain accurate records for audits and submit required internal and external reports.
Required Qualifications
- Experience in serving diverse, low-income, and multi-ethnic communities with respect and empathy
- Self-motivated and capable of solving problems independently
- Proficient in verbal and written communication skills
- Able to handle pressure situations with calmness and professionalism
- Demonstrated knowledge of Microsoft Office programs such as Word, Excel and Outlook
- Skills that show familiarity with the general management of subsidized housing programs
- 6 month-1 year Experience in affordable programs completing Income Certifications
Desired Qualifications
- Associate degree, certificate of completion from a trade school and/or one or more years of related experience and/or training or equivalent combination of education and experience
- Minimum of 1 year of supervisory experience
- Certified HUD, Tax Credit Specialist, Low Income Tax Income (LIHTIC) designations and/or equivalents
- Knowledge of Section 8 Housing Assistance Program practices and principles
- Prior experience working in affordable housing, nonprofit residential property management
- Property Management Software (Yardi, Boston Post, OneSite) knowledge
- Knowledge and understanding of budget management and facilities issues
- Knowledge of building systems, property management, and housing quality standards
- Certification or knowledge of high-rise fire safety guidelines
- Knowledge and experience with TRACS software (if applying to a HUD building)
- Experience/Familiarity with the Tenderloin Neighborhood
- Experience in conflict resolution, crisis intervention, resident relations
- Knowledge of substance abuse and homelessness issues
- Ability in a language other than English (ex. Spanish, Chinese, Tagalog, etc.)
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